1. Introduction
This Privacy Policy explains how Dr Ajit Kishor Clinic collects, uses and protects the personal information you share when you use this website, particularly the appointment request form. We are committed to handling your information responsibly and keeping it confidential.
2. Information we collect
When you submit the appointment form, we collect the details you provide, which may include:
- Your name;
- Phone number;
- Email address (if provided);
- Patient type and reason for consultation;
- Preferred date and time;
- Any note or message you add.
We do not knowingly collect more than what is needed to respond to your request.
3. How we use your information
We use your information only to:
- Contact you to confirm or arrange your appointment;
- Send you a confirmation email and a consultation sheet (PDF) where an email is provided;
- Optionally add the appointment to the clinic calendar and send you an invite;
- Maintain basic booking records and respond to your queries.
4. How your information is processed and shared
Form submissions are processed using Google services (such as Google Apps Script, Gmail and Google Calendar, and optionally Google Sheets) operated under the clinic's Google account. If you choose to contact us on WhatsApp, that conversation is handled under WhatsApp's own policies.
We do not sell, rent or trade your personal information. We do not share it with third parties for marketing.
5. Cookies and analytics
This website does not set its own tracking or advertising cookies. Embedded third-party content (such as Google Maps and Google Fonts) may set cookies or collect technical data under Google's own privacy policy when those features load.
6. Data retention
We keep appointment information only as long as needed for clinic records and follow-up, or as required by applicable law. You may ask us to delete your information where there is no legal or medical reason to retain it.
7. Your rights
You may request to access, correct or delete the personal information you have shared through the website. To do so, contact the clinic using the details below. We will respond within a reasonable time.
8. Children's privacy
This website is not directed at children. Where an appointment is booked for a minor, it should be done by a parent or guardian, who is responsible for the information provided.
9. Data security
We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive medical details through the form; share them with the doctor during your consultation instead.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with its updated date.
11. Contact us
For any privacy questions or requests, please contact:
Dr Ajit Kishor Clinic
Monika Niwaas, opposite Patna College, near Razza High School, Annie Besant Road, Patna 800004, Bihar
Phone / WhatsApp: 062055 93020
